Terms of service
OVERVIEW
This website is operated by Lael, a trading name of Akacia Retail Ltd (Company No. 16269150). Throughout the site, the terms “we”, “us” and “our” refer to Lael. Lael offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
This site may contain historical information which is provided for your reference only. We reserve the right to modify the contents of this site at any time.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website and may have limited quantities. These products are subject to return or exchange only according to our Refund Policy.
We have made every effort to display product colours and images as accurately as possible but cannot guarantee display accuracy on all devices.
We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction and to discontinue any product at any time.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us and may limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store and to promptly update your account details.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or conditions of any kind. We shall have no liability arising from your use of optional third-party tools.
SECTION 8 – THIRD-PARTY LINKS
Third-party links may direct you to websites not affiliated with us. We are not responsible for the content, accuracy or practices of third-party sites.
SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
If you send submissions to us, you agree that we may use them without restriction. We are under no obligation to maintain comments in confidence, pay compensation, or respond.
You agree that your comments will not violate any third-party rights or contain unlawful or malicious material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions and to cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, infringing intellectual property rights, transmitting malware, collecting personal data unlawfully, or interfering with security features.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and all products delivered to you are provided “as is” and “as available” without warranties of any kind.
In no case shall Lael, Akacia Retail Ltd, or their directors, officers, employees or affiliates be liable for any indirect, incidental or consequential damages arising from your use of the Service.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Lael and Akacia Retail Ltd from any claim arising from your breach of these Terms or violation of any law.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in effect.
SECTION 16 – TERMINATION
These Terms are effective unless terminated by either you or us. Obligations incurred prior to termination shall survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede any prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.
SECTION 19 – PATCH TEST RECOMMENDATION
We recommend that customers carry out a patch test before using any new product purchased from Lael. As individual sensitivities and allergies can vary, Lael cannot accept liability for adverse reactions where a patch test has not been conducted prior to full use.
SECTION 20 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or replace any part of these Terms of Service by posting updates to our website. Continued use of the site constitutes acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Lael
Akacia Retail Ltd
trading as LAEL
Email: info@laels.co.uk
Cariocca Business Park
Unit 10
2 Sawley Road
M40 8BB
United Kingdom
Company No. 16269150
